PAIA Manual

allmi PAIA Manual

Prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000, as amended

Date compiled: 17 August 2026

1. Private body

Name: Andrew James Good trading as allmi
Legal status: Sole proprietor
Head of private body: Andrew James Good
Information Officer: Andrew James Good

Physical and postal address:
2 Hills Avenue
Ballito
South Africa
4339

Telephone: +27 63 598 1360
Fax: Not applicable
Email: support@allmi.online
Website: allmi.online

2. Purpose of this manual

This manual explains:

• what categories of records allmi holds
• which records are publicly available
• how to request access to a record
• how allmi processes personal information
• who may receive personal information
• whether information may be processed outside South Africa
• the general security measures used to protect personal information

3. PAIA Guide

The Information Regulator has published a guide explaining how to exercise rights under PAIA and POPIA.

The guide is available from the Information Regulator and through its website.

A person may also contact allmi at support@allmi.online for assistance relating to a PAIA request.

4. Records available without a PAIA request

The following records are publicly available where published on the allmi website:

• website content
• service descriptions
• published pricing
• Privacy Policy
• Website Terms
• this PAIA Manual

No formal PAIA request is required to access these records.

5. Records available under other legislation

Where applicable, allmi creates or retains records in accordance with South African legislation including:

• Promotion of Access to Information Act 2 of 2000
• Protection of Personal Information Act 4 of 2013
• Income Tax Act 58 of 1962
• Tax Administration Act 28 of 2011
• Value-Added Tax Act 89 of 1991, where applicable
• Consumer Protection Act 68 of 2008, where applicable
• Electronic Communications and Transactions Act 25 of 2002, where applicable

6. Categories of records held

allmi may hold records relating to:

Prospective clients

• Fit Check submissions
• correspondence
• meeting and scheduling records
• proposals and quotations

Clients and projects

• agreements
• scopes of work
• correspondence
• project documents
• assessments and reports
• invoices and payment records

Business administration

• financial and accounting records
• tax records
• supplier records
• contracts
• operational records

Website and technology

• website records
• technical logs
• security records
• software and service-provider records

Legal and compliance

• Privacy Policy
• Website Terms
• PAIA Manual
• POPIA compliance records
• data-subject requests
• security-incident records

7. How allmi processes personal information

allmi processes personal information primarily to:

• respond to enquiries
• determine client fit
• arrange meetings
• prepare proposals
• enter into and perform contracts
• deliver agreed services
• communicate with clients
• invoice and maintain business records
• operate and secure the website
• comply with legal obligations

8. Categories of data subjects and information

Prospective clients and clients

Information may include:

• name
• work email
• business name
• country
• business size
• workflow and business information
• correspondence
• billing and contractual information

Suppliers and service providers

Information may include:

• names
• contact information
• contractual information
• payment information
• business details

Website visitors

Information may include limited technical information such as:

• IP addresses
• browser or device information
• timestamps
• request logs
• security information

allmi does not intentionally collect special personal information or children's information through its Fit Check.

9. Recipients

Personal information may be supplied where reasonably necessary to categories of recipients such as:

• hosting and infrastructure providers
• email providers
• scheduling and communication providers
• cloud and collaboration services
• AI service providers where appropriate
• accounting or professional advisers
• authorities where disclosure is required by law

Where a provider acts as an operator for allmi, appropriate contractual safeguards will be maintained as required by POPIA.

10. Cross-border processing

allmi operates remotely and uses cloud-based services that may process or store information outside South Africa.

Transfers of personal information outside South Africa will only take place where permitted by section 72 of POPIA.

11. Security safeguards

Depending on the information and risk involved, safeguards may include:

• strong authentication
• access controls
• data minimisation
• secure cloud infrastructure
• software and security updates
• restricted access
• provider security reviews
• backups where appropriate
• incident-response procedures

12. How to request access to a record

A request for access to a record of allmi must be submitted using the prescribed PAIA Form 2: Request for Access to Record.

Requests should be sent to:

Andrew James Good
Email: support@allmi.online

The requester must:

• identify the record requested
• provide sufficient identifying information
• state the right they are seeking to exercise or protect
• explain why the requested record is required to exercise or protect that right
• specify the preferred form of access

Prescribed fees may apply.

allmi will deal with a valid request within the periods required by PAIA.

If a request is refused or is not dealt with within the required period, the requester may lodge a complaint with the Information Regulator or exercise another remedy available under PAIA.

13. Availability of this manual

This PAIA Manual is available:

• on the allmi website
• by request to support@allmi.online
• for inspection at allmi's principal place of business during normal business hours by prior arrangement
• to the Information Regulator upon request

14. Updates

This manual will be reviewed and updated where allmi's records, processing activities or legal obligations materially change.

Issued by:
Andrew James Good
Head of private body and Information Officer
allmi